IT Operations from a Single Source
Would you like your IT reliably operated without having to maintain all roles internally? We take over administration, support and operations management for defined IT environments – from Microsoft 365 and Azure to hosted applications.
No anonymous helpdesk. You have a personal contact who knows your systems and takes responsibility.
Administration & Monitoring
User management, patch management, system monitoring and proactive maintenance.
Support (1st–3rd Level)
End-user support, admin support and technical escalation – according to defined scope.
Onsite Support
When needed, we come to you – for installations, maintenance or on-site support.
Hosting & Operations
We host and operate applications, services and infrastructure components.
Microsoft 365 Administration
Full M365 management: users, Teams, SharePoint, Exchange, security.
Support Levels
1st Level
2nd Level
3rd Level
Operating Models
Full IT support or targeted operation of individual defined environments – depending on your needs.
Full IT Management
We take complete IT operations responsibility for your company – incl. helpdesk, administration, monitoring and operations management.
Defined Scope
Already have an internal team? We take over defined areas such as M365 administration, server operations or application support.
Hybrid Operations
We work closely with your internal IT staff or other service providers and complement where it makes sense.
Who is this suitable for?
Small and medium-sized businesses without an internal IT department who need reliable IT support.
Companies with hybrid environments (on-premise + cloud) looking for specialised support.
IT departments that need external support or relief for specific areas.
Companies that have migrated to Microsoft 365 or Azure and need ongoing administration.
Business units with their own IT budget who want specific applications operated externally.
Companies that want a fast, personal contact instead of an anonymous ticket system.